Live Chat

With Chong Hing Live Chat, our customer service staff will provide instant text messaging service to answer specified customer enquiries. Please click the icon at the lower right corner to start the chat with us. (Note: If you use the desktop version, please use Safari v12.3 / Chrome v74 or above to activate the service. If you use the mobile version, please use iOS 11 / Android 6 or above to activate the service. Using unlisted versions of browser or system may cause the function not to work properly.)

Types of Enquiry

  • How to cancel a credit card / ATM card?
  • How to report suspicious transactions?
  • Make an appointment for account opening
  • Branch location and service hours
  • Promotions
  • Account opening enquiry


Service Hours

9:00 am - 6:00 pm, Mondays to Fridays (except public holidays)


Offline Assistance


Live Chat Terms of Use