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Retail Branches

Counter Service Officer


  • Handle counter financial transactions and balance daily transactions
  • Deal with customers’ enquiries and build new business through cross-selling various banking products/referring customers to appropriate staff
  • Support back-end branch operations


  • Secondary education or above
  • Minimum 1 year of relevant experience in Retail Banking
  • Proactive, customer-oriented with pleasant disposition
  • Strong communication and interpersonal skills
  • Knowledge in counter service operation and account opening documentation requirement
  • Fluent in both spoken and written English and Chinese, Putonghua will be an advantage