e-Advice

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e-Advice

 

  1. Which types of e-advice are available?
    Chong Hing Bank currently offers the following types of e-advices:

    Product

    e-Advice

    Deposit

    No-book Items Record of Savings Account
    (more than 30 transactions that have been credited but not yet recorded in the passbook)
    Fixed Deposit Maturity Disposal Confirmation
    (auto renewal)

    Loans

     

    Term and Revolving Loan Repayment and Interest Adjustment Advice
    Repayment Schedule
    Statement Of Instalment Loan Account
    Loans Drawdown Advice

    Remittance

    Inward Remittance Payment Advice
    Outward Remittance Payment Advice

 

  1. Which types of customers can use the e-Advice Service on Internet Banking and Chong Hing Mobile Banking?
    If you are our Corporate Internet Banking/Chong Hing Mobile Banking customers, you can automatically view e-advices anytime via Corporate Internet Banking and Chong Hing Mobile Banking. Single authorised customers will be automatically registered to use this service. Joint authorised customers will need to authorise individual users to use this service via Corporate Internet Banking/Chong Hing Mobile Banking.

  2. Is there any charge for e-Advice Service?
    No, it is free of charge.

  3. How long can I view e-Advices via Internet Banking and Chong Hing Mobile Banking? 
    Your e-advices will be retained for 12 months from the date of issuance, and all e-advices will be automatically deleted after they expire.

  4. How can I activate/deactivate the e-Advice enquiry function for individual users? (Customers with joint authorities and view-only access)? 
    Please refer to the steps in User Guide Section 1 - 8.1 for setting.