You can complete the "Internet Banking Application Form" and submit it in person to any of our branches.

For Company Account, the "Internet Banking Application Form" should be signed with authorized signature(s) and submitted by one of the authorized signatory(s).

For Joint Account, all primary account holders should sign the application form and the signature must be in conformity with the specimen signature of the primary account.

The major difference between the two is that "Joint Authorities" requires multiple authorizations to complete a designated transaction. Company / Both-to-sign Joint Account holder can pre-define the number of approvals required for the transaction on each account. Each user of the same group has a unique Customer Reference Number and password. The access right to each transaction account by each user can also be pre-defined.

No. Each Company customer or Joint Account user group may subscribe to either "Single Authority" or "Joint Authorities", but not both at the same time. Please cancel the existing "Single Authority" service before applying "Joint Authority" service.

For "Single Authority", you may designate a maximum of 10 accounts in your Internet Banking Services profile. These may include HKD or Foreign Currency Savings Deposit, Fixed Deposit, Current, Credit Card and Bills accounts. For "Joint Authority", you may designate a maximum of 60 accounts.

To amend your list of designated account(s), please complete the "Internet Banking Services Change Instruction(s) Form" and submit it in person to any of our branches.

Personal account customer with valid "Chong Hing Card" or “UnionPay Chong Hing Card”, simply click "Online Activation" on Chong Hing Internet Banking Services logon page and you will be guided through the activation process. Your account number, ATM PIN and HKID Card / Passport number are required for the activation.

The activation process requires only a few simple steps after selecting your card type:
Step 1 - Enter your account information
Step 2 - Create your Logon Name
Step 3 - Accept terms and conditions

Please visit any of our branches in person to re-issue ATM PIN. The new password will be sent to your correspondence address within 4 working days.

The Logon Name cannot be changed after activation. However, you may change your password by selecting "Change Password" under "My Settings" Section.

For "Single Authority", you can add your own designated account(s) into your Chong Hing Bank Internet Banking Services by "Add Account". These may include HKD or Foreign Currency Savings Deposit, Fixed Deposit, Multi-Currency Savings and Current account. The account name and HKID number of the accounts should be the same as the account you used for Internet Banking registration.