Career Opportunities


Branch Management Department

Assistant Vice President, Quality Assurance - Operations & Controls function


  • Perform branch onsite examination on all controls and processes to identify gaps for improvement
  • Recommend process improvement initiatives to enhance efficiency and effectiveness of banking operations and mitigate operational risk
  • Prepare branch examination report for management review
  • Collaborate with risk control teams to manage gap analysis and operation procedures
  • Policy & procedure write-up and maintenance
  • Complete ad-hoc assignments as assigned


  • University graduate in Banking & Finance, Business Administration or related discipline
  • Minimum 10 years’ banking experience in branch operations, compliance and controls
  • Conversant with the banking rules and regulatory requirements
  • Sound knowledge of branch operation and risk in retail banking
  • Strong analytical and interpersonal skills
  • Good command of both spoken and written English and Chinese
  • Proficiency in MS Office Applications and Chinese Word Processing
  • Relevant Enhanced Competency Framework (ECF) qualification is preferable