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Personal Banking
Services for Cross-Border Customers

Personal Banking Services

We offer comprehensive personal banking services to assist cross-border customers to manage their finance with ease and grasp the opportunities to grow wealth.
Service Brochure > (Chinese Version Only)

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Personal Account Opening

Customers can open personal banking accounts through any of the following ways:

(1)  In Mainland

Customers can open Hong Kong banking account through our ‘Hong Kong Account Opening Witness Service’ at designated branches in the Mainland without the need to visit our Hong Kong branches in person.

(2)  In Hong Kong

With our extensive branches network in Hong Kong, customers can simply visit any of our branches with required documents for account opening.
Branch Network >

(3)  Appointment for Account Opening

Customers can make an appointment through Customer Services Hotline or the Bank’s website. We will prepare materials for you in advance to save your time.
Phone appointment: (852) 3768 6698
Online appointment: Details>

Documents related to Account Opening

• Personal Account Opening Form (Chinese Version Only)   Details >

• Personal Information Collection Statement   Details >

• Service Charges   Details >

• Account Rules   Details >