Credit Card Security Advice

• Using and protecting the card
  • Do not sign credit card sales slips without an amount.
  • Properly keep all the credit card sales slips / statements in a safe place, or destroy them.
  • Do not disclose your credit card information to promotion agents through telemarketing, public computers or promotion stalls.
  • Do not disclose your credit card information in non-secured web sites,
    e-mails or hyperlinks.
  • Sign your card at the signature panel as soon as you receive it.
  • Properly keep your credit card in a safe place.
  • Do not allow anyone to use your credit card.
  • Report to the Bank´s 24-hour hotline (852) 3768 8811 immediately when your credit card is lost or stolen.
  • When a renewal card is received, cut the old credit card into halves and dispose it.
• Protecting the Personal Identification Number (PIN)
  • Destroy the PIN advice after you have memorized your PIN.
  • Do not allow anyone to use your PIN or disclose your PIN to anyone.
  • Do not keep your PIN together with your credit card in the same place.
  • Do not write your PIN on your credit card.
  • Do not write down or record your PIN without disguising it.
  • Do not use your identity card number, telephone number, date of birth, driving license number or popular number sequences (such as 123456) when choosing your PIN.
  • Do not use your PIN for accessing other services (such as connection to the Internet, accessing other web sites or emails, etc.).
• Other security advice
  • Check the card statements upon receipt and report to the Bank immediately for any unusual transactions.
  • If you find any illegal skimmer, video camera or abnormal accessories in the ATM machine, report to the Bank immediately.
  • If you find trace of your mails (including card statements) being damaged or opened, report to the Bank immediately.