Faster Payment System



Faster Payment System

Enjoy the instant local fund transfer with convenience.
Chong Hing Bank supports the Faster Payment System where customers can transfer the fund instantly between banks 24/7 anytime anywhere without any charge.


Services Overview
FAQ
Services Overview
FAQ

FPS Service

The Bank provides services to customers to facilitate payments and fund transfers using the Faster Payment System operated by Hong Kong Interbank Clearing Limited.

Internet Banking Customers (includes Single Authority Personal and Corporate Customers and Joint Authorities Customers) can select "Faster Payment System Service" to perform payments and fund transfers at Internet Banking or Mobile Banking.



Faster Payment System (FPS) provides the following services

FPS Service Demo

Click here to view service demo (Personal Account)

Click here to view service demo (Corporate Account)

Click here to view service demo

Click here to view service demo

Service Name Service Nature Service Channel Handling Fee
Fund Transfer Service Instantly transfer of funds from Chong Hing Bank to other local banks Internet Banking
Mobile Banking
Free of Charge
Electronic Direct Debit Authorization (eDDA) Service Set up direct debit authorization by electronic means Internet Banking
Mobile Banking
Free of Charge
Addressing Service Use predefined Proxy ID (e.g. mobile phone number and email address) instead of account number to identify the destination of a payment or fund transfer instruction. Internet Banking
Mobile Banking
Free of Charge
QR Code Payment By opening FPS QR code scanner from Mobile Banking logon page, you can scan the payee’s QR code directly or select a QR code from photo album of your device to scan and pay. Mobile Banking Free of Charge
QR Code Collect By generating a QR code, you can request payer to scan and pay to your Chong Hing Bank account. Chong Hing Bank Website Free of Charge
*The above services are bound by <Supplemental Terms and Conditions For Faster Payment System> and <Account Rules>

 

For more information about FPS, please visit the website jointly produced by Hong Kong Monetary Authority and Hong Kong Interbank Clearing Limited.

General

The Bank provides services to customers to facilitate payments and fund transfers using the Faster Payment System operated by Hong Kong Interbank Clearing Limited.


Internet Banking Customers (includes Single Authority Personal and Corporate Customers and Joint Authorities Customers) can select "Faster Payment System Service" to perform payments and fund transfers at Internet Banking or Mobile Banking.


If you have not yet registered Internet Banking, please visit any of our branches for application. Personal account customer with valid "Chong Hing Card" or "UnionPay Chong Hing Card", simply click "Activation via ATM Card" on Chong Hing Internet Banking Services logon page and will be guided through the activation process. Your account number, ATM PIN and HKID Card / Passport number are required for the activation.

Service Name Service Nature Service Channel
Fund Transfer Service* Instantly transfer of funds from Chong Hing Bank to other local banks Internet Banking and Mobile Banking
Electronic Direct Debit Authorization (eDDA) Service* Set up direct debit authorization by electronic means Internet Banking and Mobile Banking
Addressing Service* Use predefined Proxy ID (e.g. mobile phone number and email address) instead of account number to identify the destination of a payment or fund transfer instruction. Internet Banking and Mobile Banking

Yes, it operates around the clock and instruction is executed instantly


Fund Transfer Service

Through Mobile Banking, you can arrange fund transfer to unregistered accounts of other local banks. (Two-factor authentication is not required). Please note that the above service is limited to fund transfer in same currency of HKD or RMB between different bank accounts.


Through Internet Banking, you can arrange fund transfer to register accounts or unregistered accounts (Two-factor authentication is required) of other local banks. Please note that the above service is limited to fund transfer in same currency of HKD or RMB between different bank accounts.

You can transfer fund by means of receiver's Hong Kong mobile phone number, email address, FPS Identifier, any local bank account number or credit card number.

When your transaction is accepted and processed by the Bank, fund will be directly deposited into the designated bank account of the receiver for this transaction.

Any instruction once accepted and processed by the Bank shall not be cancelled, amended, supplemented or revoked by the customer.

This service is free of charge.

Mobile Banking Transaction Limit:


The Bank’s daily maximum Small Value Fund Transfer Limit is HKD10,000 in total. The Small Value Fund Transfer Limit is applicable to all kinds of small value fund transfer from the Applicant’s bank account to unregistered receiver(s)


Internet Banking Transaction Limit:

Fund Transfer within Chong Hing Bank

Single Authority Joint Authorities
Personal /
Joint-name Customers
Corporate
Customers
Corporate Customers
Aggregated daily limit for fund transfer to third party accounts within Chong Hing Bank (registered account only) HK$1,000,000 HK$10,000,000 HK$10,000,000
Daily limit for fund transfer to non-registered third party accounts within Chong Hing Bank (sharing the aggregated daily limit in point 1 above)* HK$100,000 HK$50,000 HK$50,000

Remarks: * only applicable for the customers who have Two-factor authentication registered


Transfer to Other Bank's Account

Please note that the above daily transaction limits for interbank fund transfer in Hong Kong are shared between CHATS, FPS and Electronic Clearing Service.

Single Authority Joint Authorities
Personal Customers /
Personal Joint Account Holders
(Any one may sign singly)
Corporate
Customers
Corporate Customers
1. Aggregated daily limit for fund transfer to other banks in Hong Kong (registered or non-registered account) and Telegraphic Transfer to banks overseas (registered account only) HK$1,000,000 HK$10,000,000 HK$10,000,000
2. Daily limit for fund transfer to non-registered account of other banks in Hong Kong (sharing the aggregated daily limit in point 1 above) HK$100,000 HK$50,000 HK$50,000

Yes, you can click “Download” button in "Transaction Enquiry" page under "FPS(NEW!)" to download and save FPS Outward Payment and Inward Payment transaction history (the function is only available on Internet Banking).


Electronic Direct Debit Authorization (eDDA) Service

You have to provide or input the necessary information and complete the process via the merchant or stored value facilities service providers in advance.

Upon receipt the request from service providers, the Bank will send a SMS or email notification to you. You can confirm such request by using two-factor authentication via logon to Internet Banking or Mobile Banking.

You can confirm such request via Internet Banking and Mobile Banking within 5 working days. The request will be suspended if no response is received over 5 working days. You have to submit the request again at the merchant or stored value facilities service providers.

Some merchants or stored value facilities service providers may not require their customers to confirm the eDDA request via the Bank. Please enquire the merchants or stored value facilities service provider whether confirmation from the Bank is required.


Addressing Service

You can logon to Internet Banking or Mobile Banking to bind your mobile number to your account or credit card of the Bank. After completion of registration, you can use your mobile phone number for fund receiving purpose.

Type Update method
Mobile phone number Please complete the “Change of Contact Information” form and submit it in person to any of our branches.
Email address After logon to Internet Banking, you can update your email address with two-factor authentication service.

Each customer can register one mobile phone number and one email address as Proxy ID. Each Proxy ID can bind one HKD account or / and one RMB account. Different Proxy IDs can only bind with the same HKD or RMB account(s). Please note that when you amend the bound HKD account of /and RMB account, the same will also be applied to all your Proxy ID(s) binding account(s).


QR Code Payment

It is another transfer means provided by “FPS” service. By opening FPS QR code scanner from Mobile Banking logon page, you can scan the payee’s QR code directly or select a QR code from photo album of your device to scan and pay.

Only applicable to Mobile Banking Users with registered Mobile Token / Touch ID / PIN.

Yes, it is safe. Mobile Token / Touch ID / PIN authentication is required for payer to complete transaction.

You can view the payee’s mobile number, email address, partial payee name and transfer amount (if payee has set transfer amount) after scanning the QR code from payee

No.

Payment will be debited from your designated Chong Hing Bank account. When your transaction is accepted and processed by the Bank, fund will be directly deposited into the designated bank account of the payee for this transaction.

Yes. The transaction limit is the Bank’s Small Value Fund Transfer Limit. The Bank’s daily maximum Small Value Fund Transfer Limit is HKD10,000 in total. The Small Value Fund Transfer Limit is applicable to all kinds of small value fund transfer from the Applicant’s bank account to unregistered payee(s)


QR Code Collect

It is another transfer means provided by “FPS” service. By generating a QR code, you can request payer to scan and pay to your Chong Hing Bank account.

User is required to register mobile number or email address at the Chong Hing Bank FPS Service before receiving funds by QR code.

Yes, it is safe. Embedded in the QR code generated by you is the information you inputted, such as mobile number, email address and amount (if applicable). No other information on your bank account will be embedded. The bank will not store your inputted mobile number or email address.

No.

Chong Hing Bank account is the receiving funds account for the QR code generated.

No. Please safeguard your generated QR code to prevent fraudsters from stealing your personal information for unlawful use. For the security information related to “FPS” service, please browse www.chbank.com/en/personal/digital-services/internet-banking/security/index.shtml