Service Hotline |
Tel |
Fax |
Service Hour |
Email |
| Report Card Loss |
(852) 3768 8811
(Credit Card)
(852) 3768 6800
(ATM Card) |
|
24 hours |
|
| Telephone Banking |
(852) 3768 6688 |
(852) 3768 1881 |
24 hours |
customerservice@chbank.com |
| Credit Card |
(852) 3768 8888 |
(852) 3768 1818 |
24 hours |
customerservice@chbank.com |
| Mortgage Loan |
(852) 3768 6888 |
(852) 3768 1881 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
customerservice@chbank.com |
| Personal Loan |
(852) 3768 6899 |
(852) 3768 1881 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
customerservice@chbank.com |
| Car Loan |
(852) 3768 8688 |
(852) 3768 1363 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
|
customerservice@chbank.com |
| Insurance |
(852) 3768 9200 |
(852) 3768 9292 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
hq@chins.com.hk |
| Securities |
(852) 3768 9888 |
(852) 3768 1933 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
info@chsec.com.hk |
| MPF |
(852) 3768 8228 |
(852) 3768 1868 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
mpf@chbank.com |
| Trade Finance |
(852) 3768 1188 |
(852) 3768 1313 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
|
| Customer Services |
(852) 3768 6888 |
(852) 3768 1881 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
customerservice@chbank.com |
Customer Opinion
Customer Opinion Form |
(852) 3768 6837 |
(852) 3768 1881 |
| Mon - Fri |
: 9:00a.m. - 6:00 p.m. |
| Sat |
: 9:00a.m. - 1:00p.m. |
|
customerservice@chbank.com |
